Frequently Asked Questions

Office Opening Hours

Our office hours are: Monday to Friday 8am to 8pm

24 hour contact for you whilst out hire in one of our vehicles, the phone will always be answered

What do we need from you?

Plastic Driving Licence, emailed copy if this is fine

2 x proof of address to match your driving licence

DVLA Code – This can be generated at

Fuel Consumption

The fuel economy can vary between 25-30 mpg, all depends on how loaded the vehicle is and how your driving is

Diesel charged @ £1.30 per litre, equates too £100.00 will cover 400-460 miles for you.

What is an excess?

An excess is a payment that you have to make if you decide to claim on your insurance. The excess for our vehicles is £750.00

Minimum Age?

25 years old and held a full licence for 2 years

Can we travel outside of the UK?

Yes, we do offer insurance for travelling to most countries in Europe. Travelling outside of the UK will incur a surcharge of £10 per day subject to a £40 minimum.

Can I still pick up and drop off the vehicle outside of office hours?

Saturday, Sunday and out of hours collections or returns can be arranged

Do you deliver and collect?

We can deliver or collect nationwide, but this will be charged for.

Can I leave my car on-site?

Yes, we have good secure off road parking within our premises, but vehicles are left at the owners risk, or we are happy to collect you from the local train station.

Any other information you need, please contact the office we are always here